The GSS End User interface for end-users¶

This article is a companion article to Incident Handling for Organizations

An end-user is responsible for sharing what is unexpected but is not responsible for selecting the information that is available to the specialist. Via the following dialog, the end-user can share a description, and the download button will download the session history consisting of incident description, error/profiler data, action log, and case file.

../../_images/gss-end-user-incident-report.png

Remarks:

  1. The table titled “Errors and warning encountered” contain the errors and warning encountered in the data session.

  2. The text widget titled “Please summarize the incident below”, allows the end-user to enter a multi-line text. However, mark-up and adding images, attaching files is not allowed.

  3. Pressing the download button to create a single file containing the session history.

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